Frequently Asked Questions

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1. Send us a completed Cruise Line Deposit Form via mail, email, or fax.

Grand American Tours

P.O. Box 50

Morton, PA 19070

info@grandamericantours.com

fax: 484-234-6170

2. Call us toll free at 1-800-423-0247 and we will complete the form for you over the phone

You may see a payment directly to the cruise line for your cruise. The total cost of your trip may include airfaire, motorcoach, etc. which would not get charged to the cruise line. That portion gets charged to Grand American Tours.

Air schedules are not available until 45 days prior to departure. 

Direct flights are not always possible with groups. 

Seat assignments are provided if the airline allows it. If you are missing seat assignments on your flight itinerary, we were not able to get them in advance and you will get those when you check-in at the airport. 

Boarding passes for group air reservations are not available online. You can get them when you check in at the airport. We cannot give you a confirmation number for your flights because there is only one number that applies to the whole group.

1. We advise everyone to purchase travel insurance.
2. Arch RoamRight insurance from Grand American Tours is non-refundable more than 15 days after purchase. See policy for full details. 
3. Pre-existing conditions are covered if insurance is purchased within 21 days of booking your cruise, you insure 100% of the cost of all Travel Arrangements that are subject to cancellation penalties or restrictions, and you are not disabled from travel at the time premium is paid.
4. Insurance is available to purchase up until 1 day prior to your departure, but will not cover pre-existing conditions if not purchased within 21 days of booking.
5. Click here for comprehensive details of coverage available on our website or call us. We’ll send you more details. 1-800-423-0247
6. INSURANCE MUST BE PAID BY CHECK. Please send payments to Grand American Tours P.O. Box 50 Morton, PA 19070

The Passenger Immigration Form and the Online Check-In Form are the same thing. Once completed, you will be able to print out your boarding pass and luggage tags for your cruise. You will find this on the cruise line website, or you can call us toll free at 1-800-423-0247 for assistance.

Online Check-In for Carnival Cruise Line

Online Check-In for Celebrity Cruises

Sign in or click Create An Account under the Sign In button to create a username and password to enter the Online Check-In Form

Online Check-In for Cunard Line®

Sign into your reservation to complete your Online Check-In Form

Online Check-In for Holland America Line

Sign in or create a username and password to access your reservation and the Online Check-In Form

Online Check-In for Norwegian Cruise Line

Sign in or click the blue Register button at the bottom to create a username and password to access your reservation and the Online Check-In Form

Online Check-In for Princess Cruises®

Use the right side of the screen to login to your reservation and the Online Check-In Form

Online Check-In for Royal Caribbean Cruise Line

Sign in or click Create An Account under the Sign In button to create a username and password to enter the Online Check-In Form

Documents are usually ready between 45 and 30 days prior to departure. Luggage tags will be sent with the documents. For Princess Cruises® their online check in must be done in order to print the luggage tags. 

For cruise lines that offer military discounts, the discount only applies to the person who was/is in the military. It does not apply to spouses if they did not also serve in the military.